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<page>
  <author>Mike Giles</author>
  <body>%{color:black}GENERAL%
All orders for &quot;in stock&quot; items received before midnight each Wednesday go out Friday from our workshop in %{color:grey} *Montreal, Canada.*% In order to keep shipping costs to a minimum (for your behalf!!)  we use Canada Post for all local, national and international shipments. If you would like tracking information, a premium service such as Fed Ex or Purolator will need to be used, please e-mail us for details. Delivery times vary greatly between 3 days (local) and 2-3 weeks (International) USA major City destinations average out at about 12 business days......We'd be happy to arrange alternate shipping arrangements if you are happy to pay a premium, please e-mail us prior to ordering &lt;a href=&quot;mailto:mijuadyou@gmail.com&quot;&gt;here&lt;/a&gt;

%{color:black}CUSTOMS CHARGES%
You are responsible for your country's customs and taxes applied on imported items. We will not mark an item as a &quot;Gift&quot; on a package's Customs Form, nor misrepresent the product in the Customs Declaration Form.

%{color:black}DEFECTIVE PRODUCTS%
if the received product is subject to a manufacturing defect, a valid RMA# is required for return. Please e-mail us &lt;a href=&quot;mailto:mijuandyou@gmail.com&quot;&gt;here&lt;/a&gt; within 3 days of delivery to be issued one.

%{color:black}INCORRECT SHIPMENT%
If the product you received is different to that which you ordered, a valid RMA# is required for return. Please e-mail us &lt;a href=&quot;mailto:mijuandyou@gmail.com&quot;&gt;here&lt;/a&gt; within 3 days of delivery to be issued one.

%{color:black}WARRANTY%
We take pride in the quality of materials and level of workmanship that goes in to each of our products.If you are truly unsatisfied with the products performance/quality please e-mail &lt;a href=&quot;mailto:mijuandyou@gmail.com&quot;&gt;here&lt;/a&gt; with your concerns.


%{color:black} RETURNS WILL NOT BE ACCEPTED WITHOUT A VALID RMA# WRITTEN CLEARLY ON THE BOX.%






</body>
  <body-html>&lt;p&gt;&lt;span style=&quot;color:black;&quot;&gt;GENERAL&lt;/span&gt;&lt;br /&gt;All orders for &amp;#8220;in stock&amp;#8221; items received before midnight each Wednesday go out Friday from our workshop in &lt;span style=&quot;color:grey;&quot;&gt; &lt;strong&gt;Montreal, Canada.&lt;/strong&gt;&lt;/span&gt; In order to keep shipping costs to a minimum (for your behalf!!)  we use Canada Post for all local, national and international shipments. If you would like tracking information, a premium service such as Fed Ex or Purolator will need to be used, please e-mail us for details. Delivery times vary greatly between 3 days (local) and 2-3 weeks (International) &lt;span class=&quot;caps&quot;&gt;USA&lt;/span&gt; major City destinations average out at about 12 business days&amp;#8230;...We&amp;#8217;d be happy to arrange alternate shipping arrangements if you are happy to pay a premium, please e-mail us prior to ordering &lt;a href=&quot;mailto:mijuadyou@gmail.com&quot;&gt;here&lt;/a&gt;&lt;/p&gt;


	&lt;p&gt;&lt;span style=&quot;color:black;&quot;&gt;CUSTOMS &lt;span class=&quot;caps&quot;&gt;CHARGES&lt;/span&gt;&lt;/span&gt;&lt;br /&gt;You are responsible for your country&amp;#8217;s customs and taxes applied on imported items. We will not mark an item as a &amp;#8220;Gift&amp;#8221; on a package&amp;#8217;s Customs Form, nor misrepresent the product in the Customs Declaration Form.&lt;/p&gt;


	&lt;p&gt;&lt;span style=&quot;color:black;&quot;&gt;DEFECTIVE &lt;span class=&quot;caps&quot;&gt;PRODUCTS&lt;/span&gt;&lt;/span&gt;&lt;br /&gt;if the received product is subject to a manufacturing defect, a valid &lt;span class=&quot;caps&quot;&gt;RMA&lt;/span&gt;# is required for return. Please e-mail us &lt;a href=&quot;mailto:mijuandyou@gmail.com&quot;&gt;here&lt;/a&gt; within 3 days of delivery to be issued one.&lt;/p&gt;


	&lt;p&gt;&lt;span style=&quot;color:black;&quot;&gt;INCORRECT &lt;span class=&quot;caps&quot;&gt;SHIPMENT&lt;/span&gt;&lt;/span&gt;&lt;br /&gt;If the product you received is different to that which you ordered, a valid &lt;span class=&quot;caps&quot;&gt;RMA&lt;/span&gt;# is required for return. Please e-mail us &lt;a href=&quot;mailto:mijuandyou@gmail.com&quot;&gt;here&lt;/a&gt; within 3 days of delivery to be issued one.&lt;/p&gt;


	&lt;p&gt;&lt;span style=&quot;color:black;&quot;&gt;WARRANTY&lt;/span&gt;&lt;br /&gt;We take pride in the quality of materials and level of workmanship that goes in to each of our products.If you are truly unsatisfied with the products performance/quality please e-mail &lt;a href=&quot;mailto:mijuandyou@gmail.com&quot;&gt;here&lt;/a&gt; with your concerns.&lt;/p&gt;


	&lt;p&gt;&lt;span style=&quot;color:black;&quot;&gt; &lt;span class=&quot;caps&quot;&gt;RETURNS WILL NOT BE ACCEPTED WITHOUT A VALID RMA&lt;/span&gt;# WRITTEN &lt;span class=&quot;caps&quot;&gt;CLEARLY ON THE BOX&lt;/span&gt;.&lt;/span&gt;&lt;/p&gt;</body-html>
  <created-at type="datetime">2009-01-17T20:16:58-05:00</created-at>
  <handle>shipping-policy</handle>
  <id type="integer">2816512</id>
  <published-at type="datetime">2009-01-17T20:16:58-05:00</published-at>
  <shop-id type="integer">264282</shop-id>
  <template-suffix nil="true"></template-suffix>
  <title>// SHIPPING POLICY</title>
  <updated-at type="datetime">2009-01-17T23:29:10-05:00</updated-at>
</page>
